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Our Terms and conditions

Green Department - April 30, 2020

Please read these Terms and Conditions carefully before using the website operated by Green Department Inc

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.

Green Department Logo


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.


When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Green Department Inc and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Green Department Inc.

Links to Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Green Department Inc.

Green Department Inc has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Green Department Inc shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


You agree to defend, indemnify and hold harmless Green Department Inc and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

Limitation Of Liability

In no event shall Green Department Inc, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Green Department Inc its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.


Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Refund and Cancellation Policy

Green Department Inc Incorporated has full confidence in the wide range of services we offer, and we are dedicated to providing exceptional and reliable services. Our goal is to establish a long-term, profitable, win-win relationship with our clients. We have a very high retention rate and our first clients are still with us after more than a decade. We make certain that we fully understand the work that is expected from us and deliver best practice services to our clients, thus reversal of any charges to Green Department Inc is not available for our clients.

Green Department Inc does not guarantee any refunds for the appointments delivered as they are verified under our client’s requirements. While Green Department Inc does not offer any refund for services already delivered or any other miscellaneous charges which are non-recoverable for Green Department Inc and refunding them causes any loss to Green Department Inc.

We have implemented an appointment confirmation system that will facilitate and increase the chances of confirming our leads, in turn will facilitate things to our sales experts to provide advice or tips designed to increase more effective closures during the confirmations on your favor.

By calling the master number and dialing the extension our system will put you in contact with the numbers that the lead has given us during the intake filters, once you’ve contacted the customer and you’ve been able to verify the date, time and service by which they want the estimate for, you can get their complete personal information in just one click.

By doing this our system will automatically mark the appointment as confirmed and removes the dispute request option.

Below you can see the favorable conditions for you to apply for credit:



You can request a dispute on a lead the very same day of its delivery.

You have 24 hours from the time it was released to dispute it for these three reasons:


After confirming Job, Info and Area we understand the lead meets your requirements.


The disputes options above are ONLY available the VERY SAME DAY of the appointment DATE.

Disputes can’t be requested as impossible to reach or cancellation if appointment time hasn’t come yet. Please wait for the same day to requests the lead as cancelled or impossible to reach.

Please note that Green Department Inc will not be held accountable for cancelled appointments due to numerous calls to the customer and this feeling pushed, due to appointment date being changed or rushed, or due to confirming a lead out of the suggested day and time.

We take into account when the client wants the confirmation call and make sure we add such information attached in every lead.

If a lead has been disputed and the credit has been applied to your invoice, we do not suggest you to open or confirm the lead again, it clearly says (THIS LEAD HAS NOT BEEN CHARGED) if you wish to confirm and continue, the lead will be automatically charged to your next invoice.

Green Department Inc understands that if a lead is confirmed has to be charged, even if it has been credited in the past, please try to avoid confirming leads that have been credited previously otherwise they’ll be added again as a valid lead.


NO-SHOW-POLICY, a $50.00 fine will be applied every time your sales representatives don’t show up on appointment day.

No refunds or credits will be given if request is opened after 7 days an appointment is delivered. It is also at the discretion of Green Department Inc the approval or denial of the credit requests.

All sales are final. There are no refunds or credits of any kind for any funds spent on the services provided. The client is ultimately responsible for their spend on the services agreed. For cancellation of services, you may cancel at any time with no prior notice by sending an email to or your account representative.

This cancellation and refund policy are subject to changes without prior notice. We encourage our clients to revisit this page often to be updated on certain terms that have been changed.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30-day notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us at or +1 (800) 824-4440.